100% UPTIME MONEY BACK GUARANTEE
With our high specification Dell-powered dual-processor servers, multiple power supply sources (UPS, backup generators and standard power supply) and over 12Gbs of network bandwidth (provided by 16 different backbone provided) routed by Juniper and Cisco high specification routers on a multi-homed BGF/JSRP Cisco certified network - you can say, we're quite confident about our network and hardware.
Therefore, we have decided to offer our customers a show of our faith in this high specification set up with a 100% uptime money back guarantee: if your site is not serving web pages for even a minute and this isn't due to maintenance or factors outside our control - then you can claim your money back for the downtime!
Our systems are constantly monitored by internal monitoring systems on the server itself, our NoC (Network Operations Center) monitoring systems and are finally monitored by Alertra.com remotely which fetches a PHP MySQL driven web page from every single server on a regular basis - if Apache, MySQL or PHP aren't responding correctly or if the server takes longer than 30 seconds to respond, then Alertra will immediately let all our technicians know and record it as downtime.